SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Boshirt Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boshirt.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am happy with the idea of this and even the main part that goes around your neck. The issue i had even pulling as hard as i could without breaking it, i could not get my phone in it. I didn't want to break or bend my phone either. So sadly need to find something else.
Is super well applied to what you can do in the vile and without hassle.
Arrived with fast delivery. Cute item and actually ordered a second one for gift for a birthday for a relative. Very easy to figure out how to assemble
Bad neck cushion. It is not thick enough nor is it comfortable so to use it while it is pressed up against your neck is not great. It does the job and is a good length distance away from the face, but the claw that holds the phone only pulls out on one end so the phone is not centered when used horizontal style so you will be looking at ur phone more in one direction than centrally. It does why it’s meant to thought and the goose neck is very durable and strong
Looks great, works great, but holds phone too close to my face
So talk about 2 weeks to come in but finally received it it holds the phone good it stays in the position you bend it in very well overall happy
It's a really great product, i've been using it for a couple of days and i really like it. I really recommend you to everyone and it's really cheap.
exactly as advertised. except I gave the black one as a gift.
Item is exactly as it is shown. I love it, because I can have my phone and watch my shows while I'm cooking or cleaning.
absolutely loved it
Very very nice
Great idea, good quality, and I use it often. It's a win!
Expected the rope to be longer
Amazing where it's price is practical at works don't find a problem with it at all you just put around your neck you can watch it all day i'm actually have it right now around my neck and it's just wonderful
Pretty decent prototype. I would suggest a lil more padding for the neck area for more comfort
a little bit small but its fine
Very flexible, and comfortable around the neck. So far so good.
Good
Well made, i recommend this phone holder.
Received quickly. Good quality. Maintenance very well. Very convenient when you are left with one hand. At the top👌
To be tested now. Otherwise, he responds well to the description.
Thank you. Thank you.
I really like this hanging on my neck don’t matter if I’m laying down or setting up I can get to my phone easy and I can fall asleep and it will still be there
Handy phone mount, totally flexible yet firm enough to hold it steady.
a little flimsy
Exactly what it said.. I am wearing it right now while i'm making this post..very happy with the order
Works great bought for gift
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Excellent transaction! Item arrived exactly as described, well-packaged, and shipped quickly. Neck bit needs to be more comfortable, but the viewing angle is pretty good overall. Great seller, highly recommended!
it's for me just a little bit of fun but will use for sure. it takes the strain of your arms
Just as pictured. This is my second order of this product. Satisfied with my purchase.
This item is of higher quality than expected. It was well packed and quickly received. I would definitely buy it again
meets my expectations
works great a+
beautiful item support is comfortable with adjustable weight
awesome idea
it’s awesome
Bom