We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent product! I arrive fast😍
Perfect loved very much in love
Very good it all came right
Very good arrived very quickly and does not die
Perfect
Perfect Zero Defects
Arrived very fast, great quality eyelashes
Amo
Very good product
Very fast delivery, and everything perfect
Arrived super fast
Perfect
I always buy Brown threads of this brand and I love
Me encantan
I always buy decemars and the brand never disappoints! Are beautiful, delicate and perfect curvature. Always arrives on time!
Very beautiful😊😍😊😊😊😊Good quality👍👌
2nd time ordering and still satisfied. recommend store and product
Perfect
Great, I thought the little box was beautiful! Very well packed, made up for the wait!
I just love this product I use it for a long time and I don't change it for anything. I always buy and only use this brand.
I always buy from this store Mt good
I arrived early and in perfect condition
Very good
Great loved
Excellent products. I recommend it 100%. I want many more.
Ótimo produced
Gostei
Soft thread, of extreme quality, the shade of brown, is a very natural shade, not very light
Very cute, this is the second time I buy this brand
I love and I don't change, I 've bought several times everything has always come right but this time there was a little box missing💔
Great quality arrived well packed, it looks like it is more curved.
Me encantan
Everything came right
Arrived very well packed, on time, and the quality is impeccable, I have already placed a new order
excelente
I loved everything arrived in perfect condition I will ask but times
Buy without fear
Everything arrived right, well before the deadline, well packaged, I will definitely buy more times.🙏🏼
Best Buy always, as always here and highly recommend.
Don't know the name of the name of the of the person's person's than I don't remember remember don't know that I don't know that I
They arrived very well packed, nothing damaged, they are very soft fibers and beautiful matte finish
Great cost benefit and came perfect
Everything arrived, quickly and great quality
I haven't tried them yet but they look great, even much better than nagaraku's
Top
As always perfect.
I only buy in this store
I loved
Top
Genteeee, too shocked, thinking about the point that paying the fee, is more expensive, but I don't know if paying her is helping to get faster. Arrived in 12 days, I liked it too much, but I don't know if I will risk buying this next month, because of the demand
I loved they still need to apply them, very soft 0 fake
Arrived super fast even and with an excellent cost benefit I loved to buy grade 10 without any doubt wonderful
Great quality eyelashes, with good finish and with wonderful thread and curvature exactly With described
Perfection! Just buy!
Eyelashes with a lot of quality. Perfect.
Very delicate, it is beautiful. Quick delivery. I recommend
Nobody like voxzzsssssssss
I always love to buy
You can buy it right, not to mention the quality is perfect
Super fast
Arrived fast, 10 days ahead of schedule! All right! I always buy in this store
Great quality eyelashes and with wonderful finish, it does not peel off, does not burst and looks very natural.
Great, perfect curvature without defect!
Are very cute the best brand in eyelashes,💕
Great👍, I order not the first time, I will order again, the product is good, well packed, everything is whole, thanks to the seller, highly recommended!👍
Excellent Product👌🏻
Everything OK
All right, love these wires! Great tour, however the size 8 9 and 10 Shred quite a lot, especially the 8, which is the bad side, but for the value it pays off
Excellent quality
Top
I made a big purchase and everything came right! And love the eyelashes of this brand! I will definitely buy again!!
This mark the truth I liked a lot, already and bought on several occasions and complies with what one asks for, the eyelashes have the curvature that it should and at a very comfortable price
Perfect arrived on time, great wires.
Good lashes
Order sent super fast, well packed. Love these eyelashes, they are beautiful and amazing to make Brazilian volume, I recommend
Cute🩷
Love this brand! Soft and does not peel off.
Haven’t tried out, but feels soft and good quality for the price. Nice package. I recommend…………………..
Perfect
Ameiiii, I'm a beginner lash and I'm In Love
All as the request I loved
Arrived with 10 days here at RJ. Super fast delivery!! I liked it very much, I will already buy one more shipment.
I love them Fio
All perfect and very fast delivery! More than two weeks ahead of schedule, I loved it!
I liked the product a lot, great quality, fair price I am satisfied, I will buy more soon, thank you
Nice product, very light weight, easy to glue on natural lashes, very fine and comfortable connection between lashes. The only thing I was struggling with the picking them from the band. Once you get used to them, you’ll be so happy with them. It made my work so much easier. And the client is very happy with the results. Definitely going to buy more from this brand