SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Boshirt Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boshirt.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's delicious This is the best. I'll use it. I'll be back.
Easy to assemble, stable enough, very nice aesthetically and above all very comfortable for those like me who have many shoes.
easy assembly, quite stable, light metal supports and fabric dividers. Excellent functional solution
I really liked the product, it fits small spaces.🥰
Very practical and looks so well in my room.
Good product and fast delivery
Super
OK
Very practical and easy to assemble .. Just one detail, the plastic should be a little thicker because it feels thin but fulfills its function.👍
I liked everything, the shelf is roomy and comfortable (despite the fact that it is rag), it looks decent.
Easy to put together
Ok
Well done
Good material, looks good, would buy again.
Excellent quality and very good product!
Why didn't it come for the price? It's nice to assemble it.
very nice and fits well
Great gift for the shoe lovers in your family.
Liked it a lot and adapted great to my space
Looked cheap, but when built it’s sturdy and looks good
I really liked the product thank you
Just as in the description, I recommend them to take advantage of the space to the maximum.
Easy and easy to install
I'm satisfied. I think I bought it well.
Perfecto
Excellent organizer for shoes. Especially in a teenager's room.
Assembly is not difficult and assembly is a bit tight, so it is silent and sturdy. I bought it to use in the store, but I don't plan to wear heavy shoes, so I want to use it for a very long time. I'm very satisfied.
Good for price only be carefull when conecting it it might brake the plastic so be gentle but after u complete it its strong
Useful and in the necessary size, more than suitable
Very cool
Shipped to the us in about a week. Can fit us size 11 shoes no problem. It came with assembly instructions but they were a little vague, but it’s simple to build. I received one extra long metal rod and was missing one short rod, but the metal is so thin i was able to saw it down to size within a minute 5 stars. Good product
It's easy to write
Hello, very convenient 5 Stars thank you.
Everything is ok
It's okay. It's okay. It's okay. It's okay. It's okay. It's okay. Yes, it's okay. It's okay. It's okay. It's okay. It's okay. It's okay. That's okay.
Very good. I bought it cheaply. Ali Good. I think I will buy it again. Please sell a lot of small things. It's cheap, practical, and very nice. It's also the best for a gift. I gave it to my girlfriend as a gift and he liked it very much. It's cheap so I can't use it.
Arrived fast and well covered, I find it very useful for the price, the truth. If I recommend it for those who need it and do not have as much budget, it is made of fabric, metal tubes. It is normal that it looks different from the way in the photos of the ad hehe