SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Boshirt Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://boshirt.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
One of the pieces has a manufacturing defect and is not related. I will help you
Stirring at a height of 2 pipes could have been more
Delivery on time. Well packed.
excellent shopping
All Super, delivery 12 Dib.
Everything best
Very satisfied with the purchase! hope it will last for long time :)
Tammam
thanks
great product, and good price, only thing is the digital reading stopped working after 3 months. so I just ordered another one. hopefully it will last longer
Been looking for a shower for a while now and decided to buy this one. The display makes it super easy to adjust the temperature. super simple to fix to the pipework. the different modes are great. would recommend.
👍🏼
Great product for a cheap price. Easy to install and works perfectly. Good material, great color would buy again
It takes really, really plastic. I hope at least it will work.
arriver casser faire attention
the product conforms to the description. I have not installed it yet but will do so in the future. So far from the looks of it I am satisfied
Very good it will be necessary to see in time
It's late, it's way back than expected, but it's still good to have arrived!
The sale is adequate, is happy to respond to the questions that have arisen. The parcel arrived pretty quickly. The quality for your money corresponds.
Received the goods after 4 months. It was simply sent in February, instead of November.
Very nice battery well made I recommend
Shower really good for the amount,
I'm not foul of contentment. All in the sets of the Navik and the eccentrics.
pipe and mixer are metal and rings are plastic. In general, the quality is suitable.
Item received and came as described on aliexpress page. I'm pleased with the product. Yet to install and test it performance and i'll send more feedback afterwards.
So the gray as in the description is not gray but light brown.
Very good, looks beautiful and very functional
The perfect service for you is a ifle? I need it, because I don't go back to the cold, unscrew it and put it back together.-No. For some reason, I'm not going to be alone at home. You can go to the hardware store for 50,000 won.
good
The goods received. Everything is correct. Correct seller I recommend.
received the items in good time. packaging was excellent. installation not completed due to pipe alignment difference. waiting for plumber to reconfigure the pipe work for fitment. cannot review performance as not installed as yet. hopefully it will function well.
Receipt, but I didn't use it yet. The quality of light plastic. I don't know how to take it in hot water.
I haven't installed it yet, I'll post later.
Having passed through 4 tizhni, the leatherette part is wrapped up, plus a little more than a box, I will describe everything
the faucet arrived whole, only the box was on the side of the twist